What information is collected
- Contact and personal details: Name, address, email, phone number.
- Vehicle information: Make, model, VIN, images, and condition.
- Service-related data: Pickup and drop-off locations, type of transport, delivery timeframe, special instructions.
- Payment information: Payment and financial details.
- Website usage data: IP address, browser type, and information from cookies.
- Communication data: Phone call recordings, if applicable.
How data is used
- To process and fulfil transportation requests.
- To communicate with customers about their orders.
- To manage payments and prevent fraud.
- For website analytics to improve user experience.
- To comply with legal obligations.
- To respond to customer inquiries.
Security and protection
- The security measures used, are encryption and secure servers.
- No method of data transmission is 100% secure, but the company uses commercially acceptable means to protect data.
Data sharing
- Data is not sold or shared with third parties.
- Data is not shared with third parties for marketing without permission.
- The company is not responsible for third party websites and privacy practices.
User rights and control
- Users rights, such as the right to:
- Access their data
- Rectify inaccurate or incomplete data
- Request deletion of their data
- Restrict processing
- Object to processing
- Data portability
- The process for exercising these rights, is to contact the company.
Cookies
- Cookies are used for website functionality, analytics, and payment security.
- Users can manage cookie preferences through their browser or the website settings.
Data retention
Data is retained and for undefined period of time to provide services or meet legal obligations.
Updates and contact
- The policy may be updated periodically and provide a method for users to review changes.
- For any privacy-related questions or concerns use the Contact Us form on the website